Payment Policy
Accepted Payment Methods
All purchases must be completed using a valid card. No other forms of payment are accepted. The card used at checkout must be authorized for the full amount of the order, including any applicable shipping costs displayed on the checkout page.
Payment Authorization
When an order is placed, the card may undergo an authorization check to verify that sufficient funds are available. If the authorization is unsuccessful, the order will not be processed. Customers are responsible for ensuring that their card information is accurate and up to date at the time of purchase.
Payment Processing
Payments are processed at the time the order is placed. The transaction must be fully approved before the order enters the processing stage. Orders with declined or incomplete payments will not move forward and may be canceled automatically.
Security of Transactions
All card transactions are handled through secure and encrypted payment systems to safeguard the customer’s financial information. Although every measure is taken to ensure security, customers should also take care when entering payment details, verifying that they are using secure networks and accurate information.
Pricing Accuracy
All prices displayed on product pages reflect the current cost of each item. Any applicable taxes or additional charges are calculated and shown during checkout before payment is completed. Shipping costs are only shown on the checkout page and are added to the total order amount during the final review.
Order Confirmation After Payment
Orders are confirmed only after the payment has been successfully processed. A confirmation indicates that the payment has cleared and the order is being prepared for shipment. If confirmation is not received, the order may not have been finalized.
Failed or Rejected Payments
If a payment fails due to incorrect information, insufficient funds, security issues, or any other reason, the customer will need to resolve the issue and attempt the transaction again. Orders associated with failed payments cannot be held or reserved.
Refunds to Original Payment Method
All eligible refunds are processed back to the same card used at checkout. No alternative refund methods or payment channels can be used. Refund timelines may vary depending on the issuing bank’s processing schedule.
Disputes and Chargebacks
Customers who believe a payment issue has occurred should first reach out for assistance through the contact us page. Unauthorized chargebacks or disputes filed without prior communication may delay resolution.
Fraud Prevention
Orders flagged for potential fraud may be paused or canceled pending additional verification. Customers may be asked to provide confirmation to ensure that the transaction is legitimate. Orders that fail fraud screening will not be processed.
Customer Responsibilities
Customers must ensure all payment details are accurate at checkout, including billing information associated with their card. Any errors or discrepancies may result in delays, failed transactions, or order cancellation.
Payment Support
For questions or issues related to payment processing, customers should visit the contact us page for assistance.